Delete your account
Request permanent removal of your FixHero account and personal data.
What gets deleted
Your profile, bookings, saved addresses and payment methods.
How long it takes
Requests are processed within 30 days.
What we keep
Invoices and tax records required by law, kept securely and not used for marketing.
Prefer email?
privacy@fixhereo.com
Danger zone
Request account deletion
This action is permanent and cannot be undone. Once your account is deleted you will lose access to your booking history and any active service guarantees.
What happens when your account is deleted
- Account and profile: Your name, email, phone number, profile picture and sign-in identity are permanently removed.
- Bookings and addresses: Your booking history, saved addresses and service notes are deleted.
- Payment methods: Saved cards and payment tokens are removed. Completed invoices are retained only as required by tax and accounting law.
- Reviews: Reviews you posted may remain visible but will no longer be linked to your identity.
- Active bookings: If you have an upcoming or in-progress booking, contact support first so we can close it out before deletion.
You can also delete your account directly inside the FixHero app from Profile → Settings → Delete Account. If you sign in with Google, deleting your FixHero account does not delete your Google account.
For questions about this process, email privacy@fixhereo.com.